The solution? Genie has developed its own LED light bulb that’s designed to reduce or eliminate this kind of interference.Ĭomprehensive Garage Door Services in Western CanadaĬreative Door Services™ installs and repairs Genie garage door openers at all our locations across Western Canada: find us in Vancouver, British Columbia Kelowna, British Columbia Calgary, Alberta Edmonton, Alberta, Fort McMurray, Alberta Regina, Saskatchewan Saskatoon, Saskatchewan and Winnipeg, Manitoba. If you recently installed an LED bulb on or nearby your opener, it may well be the source of the problem. One of the most frequent causes of electrical interference are LED light bulbs. Alternatively, the device may be at the end of its lifespan.Īnother possibility is that there may be electrical interference. If your Genie garage door remote is working unreliably or only at a close distance, its batteries may be losing their charge. If the problem persists, it may be time to replace your remote. For help, read our article on programming your Genie remote. If your Genie garage door remote isn’t working at all, ensure that it’s correctly programmed and has fresh batteries. Once you’ve found the culprit, keep the batteries removed until you’ve had it replaced or repaired by a professional. You can determine which transmitter is causing the problem by removing the batteries from them in turn and trying to operate the door with one of the other devices. Most often, the short is in one of your transmitters or controls (the keypad, wall button, or remote control). This is typically due to a short circuit somewhere in your garage door opener system. The garage door opens and closes by itself If either or both of these lights are illuminated or flashing, refer to your user’s manual.įor example, if both LEDs are a steady red, this means that the limits are not properly set and need to be reprogrammed. Alternatively, if your opener has battery back-up, both LEDs will be a steady green. On most Genie models these LED lights are off under normal operating conditions. If the electrical connections are fine, turn your attention to the powerhead controls, in particular, the two LED indicators on the opener unit. Be sure that the opener is plugged into a working outlet and check the switches in your breaker box. First check whether the power source has been disrupted. If you’ve ruled out the photo-eye sensors, the next most likely explanation is that there’s an electrical problem. However, they’ll probably have to call in a professional to resolve the latter two. Homeowners can fix the first three problems themselves.
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